Privacy Policy

Who we are

Dr. Blood is a technology-enabled blood-support initiative focused on making blood requests, donor coordination, and access to blood-support information easier and more responsive for patients and their families.

This Privacy Policy explains how Dr. Blood collects, uses, stores, and protects information when you use our website, submit a blood request, contact us, or interact with our services.

Information we collect

Depending on how you use Dr. Blood, we may collect information such as your name, phone number, email address, location, blood group, blood requirement details, hospital or healthcare information, and other information you voluntarily provide when submitting a request or contacting us.

We may also automatically collect limited technical information such as your IP address, browser type, device information, pages visited, and website usage information for security, analytics, and website improvement.

Please provide only information that is necessary for your blood-support request. Do not submit sensitive personal information that is not required for the service.

How we use information

We use the information we collect to:

Process and coordinate blood requests.
Help connect genuine blood requirements with appropriate donors or blood-support resources.
Communicate with patients, families, donors, hospitals, healthcare professionals, or other relevant parties.
Respond to enquiries and provide requested support.
Maintain records of requests and interactions.
Improve the functionality, security, and reliability of our platform.
Detect, prevent, and address misuse, fraud, or security issues.
Meet applicable legal and regulatory requirements.

We use personal information only for legitimate purposes connected with operating and improving Dr. Blood and providing blood-support services.

We do not sell or rent your personal information.

Where necessary to provide or coordinate blood-support services, information may be shared with relevant donors, healthcare professionals, hospitals, blood banks, service providers, technology partners, or other parties involved in fulfilling a request.

We may also disclose information where required by law, legal process, regulatory authorities, or where reasonably necessary to protect the rights, safety, security, or integrity of Dr. Blood, its users, or others.

We aim to share only information that is reasonably necessary for the relevant purpose.

Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain appropriate records, resolve disputes, prevent misuse, comply with legal or regulatory obligations, and fulfil legitimate operational requirements.

When information is no longer required for these purposes, we may securely delete, anonymise, or otherwise dispose of it in accordance with applicable requirements.

Your choices

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and operational requirements.

You may also choose not to provide certain information. However, some information may be necessary for us to process or coordinate a blood request or provide specific services.

If you believe that information we hold about you is inaccurate or if you have concerns about how your information is being used, you can contact us using the details provided below.

Privacy contact

If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact Dr. Blood:

Email: info@drblood.in
Phone: +91 9989900229

We will review privacy-related requests and respond within a reasonable period, subject to applicable law and verification requirements.